Privacy Policy

Last updated: March 2025

1. Introduction

At TravelEase, we value your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website or services.

By using our website, you consent to the collection and use of your data in accordance with this policy. If you do not agree with this policy, please refrain from using our services.

2. Information We Collect

We collect various types of information to provide and improve our services. The types of information we collect include:

  • Personal Information: This includes your name, email address, phone number, and any other information you provide when creating an account or using our services.
  • Property Listing Information: If you list a property on TravelEase, we collect details such as the property title, description, location, images, availability, and pricing.
  • Usage Data: This includes information on how you use our website, such as browsing behavior, pages viewed, and time spent on the site.

3. How We Use Your Information

The information we collect is used for various purposes, including:

  • To Provide and Improve Our Services: We use your data to create and manage your account, process bookings, and ensure your property listings are accurately displayed on the platform.
  • To Communicate with You: We may use your email address or phone number to send important notifications, updates, and marketing communications. You can opt-out of marketing emails at any time.
  • To Personalize Your Experience: We use your data to personalize your user experience and make recommendations based on your activity on the platform.
  • To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, or legal processes, including responding to government or law enforcement requests.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, and reporting obligations. Once your data is no longer needed, we will take appropriate steps to delete or anonymize it.

5. Data Security

We take reasonable measures to protect your personal data from unauthorized access, loss, or misuse. This includes using encryption, secure servers, and limiting access to personal data only to authorized personnel.

However, no method of transmission over the internet or electronic storage is completely secure, and while we strive to protect your data, we cannot guarantee its absolute security.

6. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • With Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website and services, such as payment processors and hosting services.
  • For Legal Compliance: We may disclose your data if required by law, court order, or government regulation.
  • In the Event of a Business Transfer: If TravelEase undergoes a merger, acquisition, or asset sale, your personal information may be transferred to the new owner, subject to applicable laws.

7. Cookies and Tracking Technologies

TravelEase uses cookies and similar tracking technologies to enhance user experience, analyze usage trends, and improve our services. Cookies are small data files stored on your device that help us remember your preferences and settings.

You can control cookie settings through your browser's settings. However, disabling cookies may affect the functionality of some parts of our website.

8. Your Rights and Choices

You have certain rights regarding your personal data, including:

  • Access and Update: You can access, correct, or update your personal information by logging into your account.
  • Delete Your Account: You can delete your account by contacting us. We will retain some data for legal or operational purposes.
  • Opt-Out of Marketing Communications: You can opt-out of receiving marketing communications by clicking the unsubscribe link in any email we send you.

9. Children's Privacy

TravelEase is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 13, we will take steps to delete such information as quickly as possible.

10. Changes to This Privacy Policy

TravelEase reserves the right to update or modify this Privacy Policy at any time. We will notify users of significant changes by posting updated privacy terms on this page. It is your responsibility to periodically review this policy. Your continued use of our services after any changes will constitute your acceptance of the modified policy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at: travel.ease/contact